Corporate Optometry Nation podcast interviews Dr Graham Keith. They discuss the idea behind the topic is that when you provide the patient with useful info about their eyes or reason for eye exams. The patient will gain a better experience , better compliance, and better referrals! Patients will be more willing to ask questions when they see you are open to sharing info and not just pushing them out the door. They will be more compliance with either for a treatment plan or returning yearly. When patients and see that you care, they have more trust in you, and now they know why exams are important for everyone. Listen to the podcast to get more info on how to build patient trust through education.
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